NPA_July-Oct2019_web_30.07.19

ALLIED HEALTH General

Communication Skills for the Healthcare Professional 2nd Edition By Laurie Kelly McCorry and Jeff Mason

FEATURES ▶ ▶ All-new chapter The Communication Skills You Need to Land that First Job to help you enter and succeed in a healthcare career.

▶ ▶ An added section on Electronic Health Records (EHR) in Chapter 10, as well as new material throughout the book on social media brings this edition fully up to date. ▶ ▶ Stronger coverage of the soft skills needed for effective practice, such as good communication with patients and colleagues, professionalism in image and tone, and knowledge of medical law and ethics, prepares you for effective practice in today’s rapidly changing healthcare field. ▶ ▶ Effective communication skills for working with a wide range of patients, including those who may be impacted by anxiety, anger, cultural differences, language differences, visual impairment, hearing impairment, mental or emotional disturbance, age, denial or confusion, ▶ ▶ In-text learning aids include Role Play boxes, Learning Objectives, Objective Review Questions, Short-Answer Questions, and Fundamental Writing Skills sections.

Softbound / ISBN: 978-1-4963-9490-3 / ($59.99(t) / £44.50 / €50.00) World Approx. 288 pp. / Approx. 195 2-Color Illus. / 6 x 9 / October 2019

Note to Booksellers: The previous edition published in February 2011 (ISBN: 978-1-58255-814-1).

71