2015 LWW Nursing Education Catalogue

61

CommunicationSkills fortheHealthcareProfessional LaurieK.McCorry, PhD 978-1-58255-814-1 • February2011 • Softbound •6” x9” •256pp. •30 Illus. • 15Tables

LicensedPractical /VocationalNursing (LPN/LVN)

Communication Skills for the Healthcare Professional is a comprehensiveyet compactguideto learningessential communication skills thatwill prepare students for success as healthcareprofessionals. Intended to supplement the clinical coursework students complete in thefirst one to twoyearsof all alliedhealthprograms, the book uses a broad rangeof examples, role plays, and scenarios from virtually every healthcare field, enabling both instructors and students to use it as an essential resource for mastering any area-specific communication skill. Each chapter provides students with objective and short-answer questions to test comprehension of the material, as well as more complex clinical applications that encourage students to develop the critical thinking skills they will need every day as professionals in the healthcare industry. Features • Presents the fundamentalsof communication skills geared specifically for students in thealliedhealthprofessions. • Includes a clear, concisepresentationof theprinciplesof communication theoryaswell asverbal andnonverbal communication. • Instructs thehealthcareprofessional onhow to communicatewith patientswhoseabilitymaybe impactedbyanxiety, anger, cultural differences, languagedifferences, visual impairment, hearing impairment,mental or emotional disturbance, age, denial, or confusion. • Organized into threemain sectionsoutliningbasic communication principles and their uses in clinical andadministrative settings. • Compact anduser-friendly format. • Chapterson cultural sensitivity, adapting communication toa patient’s ability tounderstand, anddealingwithother roadblocks provide studentswith techniques tohandlemany situations that theywill encounter as healthcareprofessionals. • RolePlayboxes interspersed throughout the chapters teaches students how towork throughvarious scenarios that theymay encounter inpractice. • LearningObjectivesopeneach chapter and identify thepoints that students canexpect to learnandunderstandby theendof the chapter. • Short-answerQuestions at theendof each chapter prepare students tomoveon to thenext learning topic. • Clinical applications, included ineach chapter, offermore complex scenarios tohelp studentsdevelop the critical thinking skills they will need toapply inpractice.

Table of Contents Part I: PrinciplesofCommunication Ch. 1:TheCommunicationProcess - Introduction -TherapeuticCommunication - ADefinition of Communication -The Five Steps of theCommunication Process Ch. 2:NonverbalCommunication - Introduction -Types ofNonverbal Communication - ProperNonverbal Communication Skills for theHealthcare Professional Ch. 3:VerbalCommunication Part II:ClinicalCommunication Skills Ch. 4: ProfessionalCommunication andBehavior Ch. 5: InterviewingTechniques Ch. 6:AdaptingCommunication toa Patient’sAbility toUnderstand Ch. 7: Patient Education

Ch. 8:Cultural Sensitivity in HealthcareCommunication Part III:Administrative CommunicationSkills

Ch. 9: ElectronicCommunication Ch. 10: FundamentalWritingSkills

. . . Abridged tofit